If you suspect any shipment or part of a shipment to be damaged, please insist that an inspection be carried out prior to signing for the product. If an inspection is not allowed by the carrier before signing, notate any discrepancies on the bill of laden or refuse the shipment in question. Make sure you get a signature of the delivery person on your copy of the delivery record notations.
All shipments should be inspected as soon as possible to verify its condition and correctness. If concealed damage is discovered, the carrier should be notified right away. Most, if not all carriers have a time limit for concealed damage claims. Please notify us for shipping errors or damage at 1-800-394-9739 Toll Free. Be sure to keep all shipping material, delivery records, etc.